Integrations
bKlug + Tray
bKlug syncs Tray store data into WhatsApp so customers can search products, confirm stock, receive recommendations, and complete checkout through a cart link.
Products, stock, and checkout stay in Tray. bKlug brings the buying path into WhatsApp.
Active integration
Let customers chat with your Tray store inside WhatsApp.
the buying journey happens inside the chat
Tray stays the source of truth. bKlug brings search, choice, and payment into WhatsApp.
search
The shopper asks in WhatsApp.
choose
bKlug answers with store data.
checkout.
Payment starts from the chat.
Next step
Connect your Tray store to WhatsApp commerce.
Products, stock, and checkout stay in your store. bKlug brings the buying path into WhatsApp.
30 min
Average setup once store access is ready.
No script
Nothing is installed on the storefront. The conversation runs in WhatsApp.
Live data
Products, prices, and stock come from Tray.
One checkout
The shopper reaches payment from the conversation.
How it works
From Tray to WhatsApp in three steps.
- 01
Install bKlug
Add bKlug to your Tray store and connect it in a few clicks.
- 02
Authorize and sync
Grant read access to products, stock, and prices. Store data stays synced in under a minute.
- 03
Sell on WhatsApp
Customers search, ask, and check out on WhatsApp with live store data.
WhatsApp commerce
Keep Tray. Sell in WhatsApp.
bKlug connects your commerce platform to WhatsApp. Your store stays the source of truth; the shopper buys inside the conversation.
Credentials
About Tray
How Tray connects to bKlug.
Tray is a Brazilian e-commerce platform for brands that want to run online sales with store management, product, order, and commerce tooling in one place.
What this integration does
- Sync products, stock levels, prices, and orders from Tray.
- Answer WhatsApp product questions with live store data.
- Recommend products based on shopper context and behavior.
- Create a cart link so customers can complete checkout on Tray.
- Keep the customer experience inside WhatsApp without rebuilding the store.
Key benefits
Sales automation
Reduce manual work with guided replies, order handling, and product search.
Real-time sync
Keep product availability, pricing, and order context aligned with the store.
Curated shopping
Turn shopper questions into relevant product suggestions inside WhatsApp.
Always available
Support customers throughout the buying journey, including nights and peak periods.
Requirements and compatibility
Platform
Works with Tray stores using supported product, inventory, and order access.
Required access
Read access to products, inventory, pricing, and orders.
Setup time
Approximately 30 minutes after access is ready.
Multi-store
Supported through centralized bKlug management.
Included in your bKlug plan.
No per-integration fee. Connect your store and pay only for your bKlug plan.
Ready to connect your store?
Start a free trial and connect your own setup.