Integrations
WhatsApp is the official channel for brand conversations at scale. bKlug uses it to run the commerce journey inside WhatsApp, connected to your store data and backed by Meta Tech Provider status.
Official channel, full journey. bKlug brings search, cart, checkout, tracking, and support into WhatsApp.
Active integration
Run the full shopping journey inside WhatsApp.
the buying journey happens inside the chat
bKlug allows customers to search, compare, add to cart and pay all within WhatsApp.
search
The shopper asks in WhatsApp.
choose
bKlug answers with store data.
checkout.
Payment starts from the chat.
Next step
Connect your store to WhatsApp.
bKlug connects store data to the official WhatsApp channel for search, cart, checkout, tracking, and support.
Official API
The journey runs on WhatsApp.
Meta
bKlug is recognized as a Meta Tech Provider.
Chat
Search, cart, checkout, and support move through WhatsApp.
Store data
Products, prices, and orders still come from your commerce platform.
How it works
Let your customers talk to your store on WhatsApp.
- 01
Connect the official channel
Point your WhatsApp to bKlug and keep your brand account on the official channel.
- 02
Connect store data
bKlug connects products, stock, prices, and orders to the chat so replies use real store context.
- 03
Sell on WhatsApp
Customers search, ask, build a cart, and reach checkout through WhatsApp.
Official channel
WhatsApp is the channel. bKlug is the selling layer.
bKlug runs the buying path on WhatsApp with store data, checkout, tracking, support, and human handoff connected behind the scenes.
Recognition
About WhatsApp
The infrastructure layer for the WhatsApp journey.
WhatsApp is where customers already ask, compare, buy, track, and request support. bKlug turns that channel into a commerce layer by connecting your store data to WhatsApp.
What this integration does
- Answer product, price, stock, tracking, and support questions inside WhatsApp.
- Show product options with image carousels when the conversation needs visual context.
- Create cart and checkout links without sending shoppers back to a traditional browsing flow.
- Transfer to a human with the conversation and store context intact.
- Operate through an infrastructure partner recognized as a Meta Tech Provider.
Key benefits
Official WhatsApp infrastructure
Run customer conversations through the official WhatsApp channel used by verified brand accounts.
Full funnel in chat
Move from product search to cart, checkout, tracking, and support inside the same conversation.
Visual shopping
Use product carousels when shoppers need to compare options, variants, and prices.
Human handoff
Bring in your team when needed without losing the conversation history or store context.
Requirements and compatibility
Platform
Works with WhatsApp accounts for businesses.
Required access
Access to Meta Business Account.
Setup time
5 minute setup with integrated signup flow.
Multi-store
Yes, with centralized management.
Included in your bKlug plan.
No per-integration fee. Connect your store and pay only for your bKlug plan.
Ready to connect your store?
Start a free trial and connect your own setup.