Integrations
bKlug + VTEX
bKlug connects directly to VTEX product and orders APIs. Multi-brand and multi-store retailers can run a single WhatsApp number across all of their VTEX tenants with the agent routing every conversation to the right brand context.
Products, stock, and checkout stay in VTEX. bKlug brings the buying path into WhatsApp.
Active integration
Let customers chat with your VTEX store inside WhatsApp.
the buying journey happens inside the chat
VTEX stays the source of truth. bKlug brings search, choice, and payment into WhatsApp.
search
The shopper asks in WhatsApp.
choose
bKlug answers with store data.
checkout.
Payment starts from the chat.
Next step
Connect your VTEX store to WhatsApp commerce.
Products, stock, and checkout stay in your store. bKlug brings the buying path into WhatsApp.
30 min
Average setup once store access is ready.
No script
Nothing is installed on the storefront. The conversation runs in WhatsApp.
Live data
Products, prices, and stock come from VTEX.
One checkout
The shopper reaches payment from the conversation.
How it works
From VTEX to WhatsApp in three steps.
- 01
Install bKlug
Add bKlug to your VTEX store and connect it in a few clicks.
- 02
Authorize and sync
Grant read access to products, stock, and prices. Store data stays synced in under a minute.
- 03
Sell on WhatsApp
Customers search, ask, and check out on WhatsApp with live store data.
WhatsApp commerce
Keep VTEX. Sell in WhatsApp.
bKlug connects your commerce platform to WhatsApp. Your store stays the source of truth; the shopper buys inside the conversation.
Credentials
About VTEX
How VTEX connects to bKlug.
VTEX is an enterprise commerce platform used by fast-growing and large-scale retailers. Its marketplace, order management, and composable commerce model makes it a strong fit for brands that need WhatsApp commerce across complex operations.
What this integration does
- Sync products, stock levels, prices, and orders from VTEX.
- Answer WhatsApp product questions with live store data.
- Recommend products based on shopper context and behavior.
- Create a cart link so customers can complete checkout on VTEX.
- Keep the customer experience inside WhatsApp without rebuilding the store.
Key benefits
Sales automation
Reduce manual work with guided replies, order handling, and product search.
Real-time sync
Keep product availability, pricing, and order context aligned with the store.
Curated shopping
Turn shopper questions into relevant product suggestions inside WhatsApp.
Always available
Support customers throughout the buying journey, including nights and peak periods.
Requirements and compatibility
Platform
Works with VTEX environments that expose product, pricing, inventory, and order data.
Required access
Read access to VTEX products, inventory, pricing, and orders.
Setup time
Approximately 30 minutes after access is ready.
Multi-store
Yes, with centralized management for multi-brand and multi-store setups.
Included in your bKlug plan.
No per-integration fee. Connect your store and pay only for your bKlug plan.
Ready to connect your store?
Start a free trial and connect your own setup.