Visual Search
Let shoppers send a photo and instantly get matching products—ideal for inspiration-led or visual-first buying.
What is Visual Search?
Visual Search lets your customers upload or send a photo via WhatsApp—such as a dress they saw online, a sneaker on the street, or a meal from a restaurant. bKlug analyzes the image and matches it to relevant items in your product catalog.
How it Works
- The shopper sends an image in chat.
- The assistant processes the visual elements and context.
- It returns product matches from your inventory, ranked by similarity.
Supports:
- Clothing and accessories
- Food and grocery items
- Beauty and skincare
- Furniture and decor
Key Benefits
- Reduces search friction—especially for users who don’t know what to type
- Drives discovery from offline and social inspiration
- Engages younger, mobile-native shoppers
Best Practices
- Encourage users to “Snap a photo to find it” in your marketing
- Use high-quality catalog images with varied angles
- Monitor top-searched visuals for trending products
Example Use Case
A customer sees a red handbag on Instagram and wants to find something similar. They send the image to your WhatsApp line. Within seconds, the assistant replies with 3 similar bags available in your store—ready to buy.
Visual Search turns curiosity into conversion—faster than any traditional browsing.
