Overview

WhatsApp is the primary channel where bKlug interacts with your customers. By linking your official WhatsApp Business account, your assistant can send and receive messages, display products, manage carts, and guide users to checkout—all within the chat.

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Requirements

• Facebook Business Manager access
• Phone number not connected to any other WhatsApp instance
• Ensure you are able to receive an SMS on the phone number you are going to connect

How to Connect

1. Use our WhatsApp onboarding flow.
2. Follow the prompts to verify your phone number and setup your new Meta Business account.

Tips

• Set a profile image, business description, and website

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Once connected, your WhatsApp line becomes your storefront—staffed 24/7 by bKlug’s AI assistant.

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