What is Product Options?

Product Options enables bKlug to present available variants of any product within the chat. This includes sizes, colors, materials, patterns, and other attributes configured in your e-commerce platform.

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How it Works

1. When showing a product, bKlug checks all available variants (e.g. sizes or colorways).
2. It prompts the user to select their preference using buttons or dropdown-like chat responses.
3. The selected option is confirmed before adding to cart.

Supports:

• Apparel (size, color)
• Food (flavors, pack sizes)
• Home goods (materials, finishes)

Key Benefits

• Helps shoppers make confident choices
• Reduces confusion and cart abandonment
• Ensures accurate order processing with variant-specific selections

Best Practices

• Group popular options visually for fast comparison
• Use friendly prompts like “Which color would you like?”
• Display availability for each variant before selection

Example Use Case

A shopper clicks on a hoodie. bKlug says: “This hoodie comes in black, navy, and gray. What color would you like?” Once selected, it asks for size, confirms availability, and adds it to the cart.

Product Options keep decisions clear and make the buying journey smoother.

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